NEWS

Customer satisfaction – one of the primary goals of Dipos

20.01.2021.News

Continuous monitoring of the quality of services provided is one of the basic principles on which the improvement of services, partnership relationship with service users, and intensive cooperation with clients and their satisfaction with services is imperative for the existence of all modern economic subjects.

Therefore, Property management and rental company “Dipos” d.o.o. Belgrade has made great efforts in the previous period to improve its business processes, the quality of its services and the satisfaction of its customers.

During December 2020, Dipos conducted an anonymous survey for users of the services provided, during which respondents had the opportunity to assess the quality of services provided, to express their impressions when it comes to their expectations and requirements, to assess the transparency and availability of information, and the image of the Company, the competence, professionalism and kindness of employees, and then to express overall satisfaction with the services provided.

The general finding of the conducted research is that the users of the services expressed a high degree of satisfaction with all aspects of the accomplished business cooperation with Property management and rental company “Dipos” d.o.o. Belgrade.

You can see and download the key results obtained by the conducted research by clicking HERE.

Positive image of DIPOS according to users
Customer satisfaction with the work of the management and professional services of DIPOS
Satisfaction with the services provided by Dipos in the opinion of clients
Overall satisfaction with the achieved cooperation
% of clients who would recommend Dipos to their business partners
% of clients who are satisfied with the up-to-dateness of DIPOS
The general finding of the conducted research is that the users of the services expressed a high degree of satisfaction with all aspects of the realized business cooperation with Property management and rental company  “Dipos” d.o.o. Belgrade.

You can see and download the key results obtained by the conducted research by clicking HERE. [/ button]