HOW WE WORK

Enhancing the quality of life of our tenants and the value of the property we manage is at the core of our business philosophy.

As our founder, the Republic of Serbia has entrusted us with the management and issuance of our portfolio of valuable real estate. Bearing this in mind, we strive to fulfil the most professional and ethical standards in our business.

In accordance with the agreement on providing temporary use, management and maintenance of real estate of property owned by the Republic of Serbia, we report to the Government of the Republic of Serbia as our founder and the supervising ministry.

We are proud that DIPOS is a significant contributor to the state budget and we are committed to continuously improving and innovating our internal business process, efficiency, quality and the kinds of services we provide. Our main goal is to increase the level of satisfaction of our clients.

GOVERNANCE

Our founder is the Republic of Serbia, who is a 100% stakeholder of Dipos. Upon the decision of the Government of the Republic of Serbia, adopted on July 16, 2009, an Agreement was concluded between the Republic of Serbia, represented by the Republic Directorate for Property and Enterprises Dipos d.o.o. Belgrade. This agreement entrusted us with the temporary use, management and maintenance of property owned by the Republic of Serbia intended for the accommodation of foreign diplomatic and consular missions, diplomats and other foreign representatives in the Republic of Serbia. We continue to operate in accordance with this agreement, as well as in accordance with the agreement signed on March 27, 2018 with the Republic of Serbia, represented by the Director of the Republic of Seriba Property Directorate.

We are organised as a limited liability company.

GOVERNING BODIES

Dipos is a single-member limited liability company. The governing bodies of the company are the assembly and the director, and governance is carried out in accordance with the Companies Act.

List of regulations

List of regulations by which Dipos is regulated for the execution of its business activities:

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QUALITY CONTROL, INFORMATION SECURITY AND CERTIFICATES

In an effort to continuously develop, improve the quality of services, understand and fulfill the needs and expectations of business partners and users of our services, as well as all stakeholders, and above all to position ourselves as a trusted partner, we have established and implemented an effective and efficient quality management system standard ISO 9001:2015, which we are proud owners of.

In order to improve and protect the information security system, as well as the property, against all threats, whether accidental or intentional, internal or external, we are in process of implementing the information security management system standard ISO 27001:2013, which is compatible with the standard ISO 9001:2015.

DIPOS is also the proud owner of BISNODE International Credit Certificate, with AAA ratings for 2017 and 2018.

Quality management system 9001:2015

Creditworthiness Excellence Certificate 2017

Creditworthiness Excellence Certificate 2018

Quality policy

Information security policy

OUR ORGANISATION

DIRECTOR

DEPUTY DIRECTOR

DEPARTMENT FOR COMMERCIAL AFFAIRS AND MARKETING

DEPARTMENT FOR LEGAL AFFAIRS AND PROCUREMENT

TECHNICAL SERVICES DEPARTMENT

FINANCIAL AND ACCOUNTING DEPARTMENT

FINANCIAL REPORTS

2018

2018

Documents

Indepent auditor report

Forms

2017

2017

Documents

Indepent auditor report

Forms

2016

2016

Documents

Indepent auditor report

Forms

2015

2015

Documents

Indepent auditor report

Forms